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FAQ

The following is a set of FAQs on Regulation Crowdfunding for the guidance of FINRA members. For additional information, visit our Funding Portal webpage.
Can I donate anonymously?

Yes, most platforms offer the option to donate anonymously. This means your name will not be displayed publicly on the list of donors. However, the campaign organizer will usually still have access to your name and email address for record-keeping purposes.

Is my payment information secure?

Reputable crowdfunding platforms use secure payment processing systems to protect your personal and financial information. Look for platforms that use SSL encryption and comply with PCI standards.

How much does it cost to run a campaign?

Most crowdfunding platforms charge a fee, typically a percentage of the funds raised. Some also charge payment processing fees. Check the fee structure of the platform before you start your campaign.

How do I start a crowdfunding campaign?

To start a campaign, you'll need to create an account on a crowdfunding platform, set a funding goal, and describe your project or cause. High-quality photos and videos can help attract donors, as can a clear, compelling story.

How can I promote my crowdfunding campaign?

You can promote your campaign through social media, email newsletters, and personal networks. Engaging with your community and providing regular updates can also help maintain momentum.

What happens if I exceed my funding goal?

If your campaign exceeds its funding goal, you will receive the additional funds, minus any platform and payment processing fees. It's a good idea to plan for how any extra funds will be used and communicate this to your backers.

How do I receive the funds raised?

Funds are typically transferred to your bank via out payment gateways. There may be a waiting period after your campaign ends before funds are released. Check the platform's policies for specifics.

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